Hacking accounts in games is an extremely unpleasant phenomenon and, unfortunately, not uncommon. It's not always easy to figure out what to do if your Genshin Impact account is stolen. It is especially difficult to collect one's thoughts if it was very dear to the owner and a lot of time and effort was invested in it.

The black screen in Genshin Impact occurs for several reasons, which, in most cases, depend on the player and his computer.

Genshin Impact Bootloader Update Error on PC occurs when a player tries to download a newer version of the client, however, the download is canceled and the message "Uploader update failed. Reconnect?".

Some players are facing issues when Genshin Impact won't launch on PC. There may be several reasons for this. And we propose to consider solutions to this problem in order to minimize or eliminate its occurrence for you.

Some players will experience errors in Genshin Impact regardless of the platform they play on. We invite you to consider the main errors that you may encounter at various stages of the game.